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CREATING VALUE FOR OUR CUSTOMERSCUSTOMERS

Every day, Rexel supports independent contractors, SMBs (Small and Medium-sized Businesses), project managers, and electrical solutions specialists.

A s key players in the housing construction and renova- tion markets, electricians and independent installers must constantly build their

expertise and advisory skills in order to develop their business and meet their customers increasingly specific needs.

Installers, whether they are independent contractors, SMBs or project managers, thus become innovative solution advisors. With Rexel s support, they are more efficient and can offer high added-value energy manage- ment solutions based on home automation, multi-energy or renewable energies, thereby improving their customers comfort and lowering their energy bills.

SUPPORTING INSTALLERS EVERY DAY In order to meet installers needs as fully as possible, Rexel aims first and foremost to sim- plify their work. By offering multichannel access to its products and services, whether physically via its branches or digitally via its webshops, Rexel supports installers in their business endeavors and provides them with relevant training. This direct proximity, which is based on a vast network of branches and experts, lets installers direct their questions at any time to representatives who understand the particularities of their market and can provide them with tailored advice and added value services. By fostering a mutually beneficial relationship that is built to last, Rexel helps develop its installers busi- ness, improves their efficiency and retains

Being close to installers