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INNOVATING TO STRENGTHEN OUR BUSINESS MODELINNOVATION

a software application that facilitates installers pre-sales work. Schema is an intuitive and efficient CAD design app tailored to installers business needs, allowing them to design a full technical study that can be turned into a quotation in a few clicks via the Business app. This multifunction assistant improves business management thanks to an activity dash- board and makes administrative tasks easier: preparing quotations with access to specific products, prices and conditions reserved for Rexel installers, invoicing and order management, works management, etc. The Esabora suite is a turnkey solution with great business content, enabling installers to optimize and improve the profitability of their business. For fields such as home automation, or more specifically, the connected home, which require strong technical expertise, Rexel designed Energeasy Connect, a controller that renders the main market

standards interoperable and makes cable and radio technologies complementary. Rexel offers installers a turnkey solution for implementing easy-to-manage resi- dential installations operated via a smartphone app that allows end- users to intuitively customize it according to their needs. The offering also includes Rexel s assistance in answering technical questions and helping installers. If needed, the Energeasy Connect app allows them to conduct a remote online diagnosis beforehand, at a client s request. The contractor is always in touch with the installation. Thanks to its close collaboration with manufacturing partners, Rexel has the latest informa- tion, updates and product innovations at all times. Last but not least, an expert team, the housing development mana- gers, is always available to support installers and thus ensure effective follow-up.

2m customer contacts and over 500,000 orders processed daily.